2019 has been a year of real growth for us and we’re looking to recruit an Administration Assistant to help run and feed the Solomon Hollett engine when it comes to our administration and support needs, our front of house and our client care.
For the right candidate legal experience is not required, but if you have it (such as experience as a Paralegal), all the better. What we’re looking for is someone with a can do attitude, the right aptitude and a willingness to take initiative and to learn – someone to own the role from day one and make a massive difference when it comes to supporting our legal team, caring for our clients and taking care of all the little things to make a big difference.
You’ll be the face of the firm from a day to day perspective as the role includes front of house duties such as answering the phone, greeting clients, triaging new client enquiries, arranging appointments, keeping our reception and meeting rooms in order and making clients feel welcome as they walk through our doors. If you’re a dab hand at the coffee machine then great, if not we’ll show you how it’s done.
On the administration front we need someone to assist when it comes to our general inbox and daily mail duties, setting up new clients, generating reports from our systems, preparing and updating procedures manuals, support in file management, the filing of Court documents, the preparation of draft invoices and research as directed by one of the team.
Client care is a key component of the role – we’re looking for someone to help screen new clients and field initial questions to help them in the right direction, someone to confirm appointments, draft simple letters and send emails on behalf of our solicitors. We also need admin support on the marketing front with help sending out our customer care communications such as newsletters, blog posts, surveys and invitations to events.
We’re looking for someone with exceptional verbal and written communication skills, warm and confident when dealing with our clients, someone with strong planning and organisation skills and good at responding to deadlines and adapting to changing priorities. Attention to detail is critical, as is problem analysis and resolution. Tech skills and computer literacy is of course a must as is the willingness to learn new programs and applications given our suite of tools.
Professionalism is of course also key as the role will see you help manage delicate situations and handle sensitive information from time to time. We have a small but exceptional team so working well as part of a group is important, along with the self-starting initiative this role will require. Given our small team, the role is a holistic, all-rounder one so we’re also looking for someone willing to embrace the menial tasks as well.
This is a brand new position for the firm, and its an exciting one – it’s one to really make your own from the get go, and one that will make a large impact on the rest of our team and the firm. The role is full-time, based in West Perth and we’re looking for someone to start as soon as possible – ideally in early to mid January to help us kick start 2020 with the perfect support in place.
If this sounds like you or someone you know, please email firstname.lastname@example.org with your CV and a cover letter, or give us a call for more information on (08) 6244 0985. Applications will of course be treated in confidence.